Refund policy

REFUND POLICY

Due to the nature of digital products, all sales are final. Once a digital file has been delivered, I am unable to offer refunds or exchanges.

For the paperback edition: if your copy arrives damaged or misprinted, I will make it right. Simply email me at hello@samanthalazo.com with a photo of the damage within 14 days of delivery, and I will arrange a replacement copy at no cost to you. This allows me to file a claim with my print partner on your behalf.

If you are unhappy with your experience for any reason, please reach out to me directly at hello@samanthalazo.com. I want every woman who brings this journal into her life to feel genuinely cared for, and I will always do my best to find a solution.